Shipping & Returns

Shipping Policy:

We currently offer shipping only within India. Orders placed from outside India will not be processed.
Orders are processed within 2-5 business days. During peak seasons, processing times may be slightly extended.
Estimated delivery time varies by location but generally takes 7-15 business days. Delivery delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or high-demand periods.
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your package's progress.
We work with trusted courier partners to ensure safe and timely delivery. However, delays beyond our control may occur, and we appreciate your patience.
If a package is marked as delivered but not received, please check with your neighbors, family members, or local post office. If the issue persists, contact our support team for assistance.

Return & Exchange Policy:

We accept returns within 7 days of delivery for defective, damaged, or incorrect items. The item must be unused, in its original packaging, and with all tags intact.
To initiate a return, customers must contact our support team with order details and clear images of the issue.
Customers are responsible for return shipping costs, except in cases where the item is defective, damaged, or incorrect. We recommend using a trackable shipping method for returns.
Once we receive and inspect the returned item, we will process a refund or replacement within 5-10 business days. Refunds will be credited to the original payment method.
Exchanges are allowed only for items of the same value. If the desired item is unavailable, customers can opt for store credit or a refund.
We do not accept returns for items that have been used, washed, or altered in any way.

Cancellations & Order Modifications:

Orders can be canceled or modified within 24 hours of purchase. Once an order has been processed or shipped, cancellations and modifications are no longer possible.
If an accidental duplicate order is placed, customers should contact support immediately for resolution.
Shipping address modifications are allowed within the 24-hour window. Once an order is dispatched, address changes may not be feasible.

Lost or Stolen Packages:

We are not responsible for lost or stolen packages after they have been marked as delivered.
If your package is lost in transit, please contact us for assistance in locating it. If theft is suspected, we recommend filing a report with your local postal service or law enforcement.

If you have any further questions regarding shipping or returns, feel free to reach out to our customer support team. We’re here to help!